Customer Story - RSA FILMS
Small Business Seeks Training as Accomplished as Itself
RSA Films partnered with WILL Interactive to implement engaging, compliant harassment prevention training tailored to their unique creative workforce and limited HR resources. The solution streamlined administration while delivering impactful, award-winning content that supports a respectful and safe workplace culture.
Solution
Engaging, compliant harassment training
Simplified administration with automated tracking
Company Size
150 Employees
Industry
Global Commercial Production Company
Impact
Enhanced harassment awareness and compliance
Project Overview
RSA Films, a renowned yet small creative business, partnered with WILL Interactive to implement an engaging and effective harassment prevention training solution tailored to their unique workforce and industry challenges. With limited internal HR resources and complex supervisory structures, RSA needed a user-friendly platform that ensured compliance, simplified administration, and delivered compelling, award-winning content that resonates with creative professionals. WILL’s Common Ground training met these needs by combining proven effectiveness with an entertaining format, supporting RSA’s goal to foster a safe, respectful workplace.
Key Highlights
- Delivered compliance-focused harassment prevention training tailored for a small, creative workforce.
- Provided an easy-to-use learning management system with automated reminders and completion tracking.
- Offered award-winning, engaging courseware designed to resonate with creative professionals.
- Supported RSA’s HR team with responsive customer service and reporting tools to manage training administration efficiently.
The Need
RSA Films is a customer that holds a special place in our hearts and exemplifies how WILL Interactive meets the unique needs of small businesses.
RSA Films was founded by directors Ridley and Tony Scott. RSA Film’s commercial, film, tv, music video, and VR production work is among the most significant in the history of media itself. From the “1984” Apple commercial to Blade Runner, Alien, Gladiator (I & II), Thelma & Louise, Black Hawk Down, The Martian… the credits can’t be fully listed here. The reverence WILL’s creative staff has for RSA’s continuing genius can’t be over-stated.
For all its success, RSA is, in fact, a small business of only several dozen employees and concerns much like every other small business in America.
RSA Films is in a state with mandatory training requirements. Their HR Department is only a handful of people and requires an easy-to-use learning management system. Like many small businesses, RSA has a blend of owners, leaders, full and part-time employees, and independent contractors. Uniquely, they also have extremely gifted artists with no formal supervisor training but who may effectively supervise thousands of contractors and temporary employees on film sets.
The Answer
RSA Films chose the Common Ground series of harassment and abusive conduct training products. It needed a compliance solution, a learning management platform that made fielding simple, always-available customer service, proven-effective courseware, and, since RSA Films has made some of the most engaging creative works in history, it wanted training that was distinctly entertaining. They’re choice was WILL Interactive.
Addressing What Matters for Their Business
Limited Internal HR Resources
Even a highly-successful small businesses may have few internal training resources. Though RSA Films had created some of the world’s most amazing films, tv, commercials, and music videos, their limited roster of HR personnel are more familiar with staffing up film productions than collecting completion certificates for harassment training among permanent staff.
WILL provided an easy, economical way to get RSA people through required training and a learning platform that quickly provided reports, certificates of completion, and even automatically sent reminders to non-completers.
Risk of Litigation and Reputational Damage
RSA also functions in an industry where incidents of harassment or abusive conduct could lead to high-publicity, high-dollar outcomes.
Show business is like no other. There are often quickly-assembled teams of strangers working extreme hours together, vulnerable populations of underpaid subordinates, very quick on-boarding (or none at all), lots of money and careers at stake, several tiers of contractors and subcontractors working alongside one another, unorthodox chains of command and employee relationships, very successful artists suddenly thrust into positions with almost dictatorial power, and, sometimes, an absence of clear HR and complaint-reporting structures.
In show business, harassment prevention training requires impactful courseware. Just providing check-the-box, fast-food training is like driving 100 mph with your eyes closed, with $100 million at stake. RSA Films needed proven-effective training from the best.
Impact
RSA Film’s small employee population prohibits drawing any statistical conclusions about impact in their case, but the Common Ground Business courseware they deployed has been evaluated methodically. With a total trainee population of nearly 10 million people to date, an analysis of learner evaluations demonstrates significantly positive results related to knowledge, attitudes, and behavioral intent, along with striking levels of learner satisfaction.
Employees demonstrate improvement in knowledge – for example, there is a 30.33% increase in learners correctly identifying that work-related unlawful sexual harassment must meet the criteria of severe and pervasive.
Employees demonstrate improvement in attitudes, ownership, and agency – for example, an increase of 14.94% in those strongly agreeing with the statement “I feel I share in the responsibility for the behavior of other employees” and an increase of 12.5% in those who strongly agree with the statement “I feel empowered to speak up.”
Employees demonstrate improvements in behavioral intent – with 6.22% more employee respondents strongly agreeing with the statement “If I saw a coworker being repeatedly subjected to petty, irritating harassments, I would either intervene or report it” and a 5.7% growth in those strongly agreeing with the statement “If I learned that a subordinate was recently harassed in a manner that was either severe or pervasive, I would intervene and report it.”
ISO “Best In Show” Training
RSA’s workforce includes several of the most successful creative minds on the planet – the courseware had to be engaging to watch.
RSA Films liked what it saw as Common Ground Business has won nearly every award available in training and education, including Communicator’s Gold Award for Excellence and Award of Distinction for Online Video, Horizon Interactive’s Best Instructional Video, and the Ava Award’s Platinum award for Web Training/e-Learning.
But our best fans are our learners. The statement “This course was better than other courses I’ve taken on the same topic” elicits a positive response from 84.11% of employees who complete Common Ground Business.
RSA Films expects more from their eLearning. WILL delivered.
The Results
Despite being a small business with limited HR resources, RSA Films successfully implemented WILL Interactive’s Common Ground harassment prevention training to meet mandatory state requirements and support their unique workforce. The easy-to-use platform streamlined administration with automated reminders, completion tracking, and reporting, alleviating HR burdens. RSA’s employees—many of whom are highly creative yet inexperienced supervisors—engaged with award-winning, entertaining courseware proven to improve knowledge, attitudes, and behavioral intent around harassment prevention. While RSA’s small size limits direct measurement, the training’s broad, methodical evaluations show significant positive impact, empowering staff to recognize, address, and prevent workplace harassment in a complex, high-stakes industry.
